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Privacy Notice

Dolls Hose Store and Lorraine Miniatures knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting Dolls House Store, you are accepting the practices described in this Privacy Notice.

Policy Overview

We sell doll house miniatures and accessories. We do not sell e-mail addresses or share them with any third party in any form, ever, under any circumstances.

All personal information that you provide to Dolls House Store and Lorraine Miniatures is secured by 128 bit SSL encryption. The same level of encryption that your bank and the military use. Your security, privacy and confidence is central to our business both now and in the future. We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998 and the latest GDPR Regulations 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any other applicable privacy laws. The GDPR (General Data Protection Regulation) standardises data protection law across all 28 EU countries and imposes strict rule on controlling and processing personally identifiable information (PII) It came into force on the 25th May 2018 and replaces the 1995 EU Data Protection Directive. As part of that compliance, we at Dolls House Store and Lorraine Miniatures have installed an SSL (Secure Sockets Layer Encryption) certificate as can be seen from the lock in the browser and the use of https:// before the domain name. This is to ensure that your browsing experience is totally safe, secure and free from risk in as far as can be made possible by us and our hosting service. 

What Personal Information About Customers Does Dolls House Store Gather?

The information we learn from customers helps us personalize and continually improve your shopping experience at Dolls House Store and Lorraine Miniatures. Here are the types of information we gather.

Information You Give Us:

We receive and store minimal information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling orders, customizing future shopping for you, improving our store features, and communication with you. We do not receive or store any personal financial information. Our payment providers are highly secure, third party specialists carefully chosen to protect both you and our business. Your financial information is encrypted to military standards and never seen by human eyes.

Automatic Information: 

We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your Web browser accesses our website.

E-mail Communications: 

To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your "Subscription" preferences by logging into your account. We will never ask you to confirm any account or credit card details via email. If you receive an email claiming to be from The Dolls House Store and Lorraine Miniatures asking you to do so, please ignore it and do not respond.

What About Cookies? 

Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits. If you have registered with us your computer will store a cookie which saves you time when you revisit the website. This aids the functionality of the website, speeds up your online shopping experience and enables us to provide you with products and services which are more relevant to your individual requirements. A cookie does not give access to your computer or any personal information about you. You may change your website browser settings to reject cookies, although this may impair the functionality of the website, and you will be unable to register or place an order online as a cookie is used to store a customer number. For further information about cookies, including how to refuse them, please visit www.allaboutcookies.org.

Does Dolls House Store Share the Information It Receives? 

We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.

How Secure Is Information About Me? 

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing in military standard encryption. The information is all dealt with electronically and never seen by human eyes. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.

Which Information Can I Access? 

Doll's House Store and Lorraine Miniatures gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Conditions of Use, Notices, and Revisions 

If you choose to visit Doll's House Store and Lorraine Miniatures, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the territory. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link, and we will try to resolve it. 

Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us 

You provide most such information when you search, buy, order, post reviews, or other methods of communication via our website or email to Doll's House Store. As a result of those actions, you might supply us with such information as your name, address and phone numbers.

Automatic Information 

For security purposes Doll's House Store and Lorraine Miniatures sometimes collects and analyses the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account or makes purchases under your name.

Questions 

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to us by clicking on the "Contact Us" link in the side menu.

Updates to this policy

This privacy policy was last updated in August 2019.